At Nimsdai Store, we work with DHL Express to ship globally, and offer an express delivery service. We offer free shipping on all orders over £175.
What is your delivery policy?
Orders take Approx. 2-3 Working Days to be processed. Orders are Dispatched Between Monday - Thursday. Orders placed on a Friday and the Weekend will be Processed and Dispatched on the following Monday. We will send you a Shipping Notification email once your order has been sent out.
What delivery / shipping company do you use?
We work with DHL Express to ship orders globally. We recommend that you download the DHL Express app to allow you to easily and quickly track your delivery and add any delivery notes. For example, where the driver should leave your parcel if you will be out during your delivery slot. You can find out more about DHL Express and their shipping policies here: dhl.com
Can I get free shipping on my order?
Yes, we are pleased to offer free global shipping on orders over £175.
What about International Customs Fees?
On the rare occasion that your parcel is held up in customs (depending on your countries customs regulations) we will not be held responsible for any fees/costs associated with this that the customer may incur. If you do not accept those charges, please note that you must contact us to advise you will refuse delivery. We cannot accept liability for the return nof the goods. Refused orders will only be refunded once received back in the warehouse.
