Built for the bold, at Nimsdai Store we work hard to ensure the highest standards across all our adventure wear. However, if you need to return an item, you can find out more below.
How do I return an item?
You have 30 days from delivery of the goods to return/exchange an unwanted/unsuitable order to us. Customers are responsible for any and all associated shipping costs to mail back any returns/exchanges. We do not provide Return Labels. Shipping fees for Returns and Exchanges are non-refundable.
Get in touch with us via email here if you wish to return an item.
Conditions of Returns
Items must be returned in the condition they were received: unworn and with all tags attached. Returns that do not meet these criteria will not be accepted and will be sent back to you.
When will I receive my refund?
Refunds will be processed once we have received your item and approved the return condition.
Approved refunds will take 3-5 working days to process once we have received the item back.
Funds can take up to 10 working days to show back into your account.
Exchanges
Exchanges will be processed once we have received your item and approved the return condition.
Approved exchanges will take 3-5 working days to process once we have received the item back.
